Australian businesses do not have to offer a cost-free way of paying, policy professional Kat George writes. But it’s a good time to make your voice heard on this issue Read more Australian customer service questions I rented a car and paid with a Visa debit card and was advised there would be a card fee of one point something per cent. I asked if they accepted cash, only to be told no. Is it legal to charge card fees without offering a fee-free way of payment? – Adam, New South Wales Letter has been edited for length and clarity Continue reading...